Troubleshooting
Having an issue? Check here before contacting us.
Articles
How to replace the main HDMI cable?
Learn more about how to replace the main HDMI cable.
How to replace the main HDMI cable?
Learn more about how to replace the main HDMI cable.
Recommended settings for the Sony Action Cam.
Learn more about the recommended settings for the Sony Action Cam.
The camera is not charging.
Learn more about the camera not charging.
The LiveU Solo is not charging.
Learn more about the LiveU Solo not charging.
The LiveU Solo is showing no connections or only one.
Learn more about the LiveU Solo showing no connections or only one.
The LiveU Solo shows that it is transmitting but I don't see any ingested feed in IRLToolkit.
Learn more about the LiveU Solo showing that it is transmitting but I don't see any ingested feed in IRLToolkit.
The screen of the LiveU Solo displays “No Camera” text.
Learn more about the screen of the LiveU Solo displaying “No Camera” text.
The stream is flickering or has visual glitches even when the bitrate is high.
Learn more about the stream flickering or having visual glitches even when the bitrate is high.
The stream randomly cuts out or sometimes appears as a black screen.
Learn more about the stream randomly cutting out or sometimes appearing as a black screen.