How can I apply a Solo Connect discount code?

Guide for applying a Solo Connect discount code

Use LiveU promo code solo-uirl for 5% off Solo Connect & LRT™ plans!

Solo & Solo PRO Connect are an optional connectivity add-on option for IRL Backpacks and LiveU Solo, Solo+ and Solo PRO customers that offer monthly rate plans with unlimited access to cellular networks across the world. You can choose your preferred plan during activation. You can view plans here: unlimitedirl.com/soloconnect

Note: Solo Connect does not allow bring-your-own-device. Solo Connect and Solo PRO Connect are modem kits designed for use with LiveU Solo setups only, which includes all IRL Backpacks sold by UnlimitedIRL.

You will need to purchase a Solo Connect Starter kit to use this service. It also requires a LiveU Solo, Solo Pro, Solo+ or IRL Backpack.

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To activate your Solo Connect plan, after receiving your Solo Connect Modem Kit in the mail, click on “Activate Solo Connect” on the main solo.liveu.tv portal after logging in. The serial number requested on the next page is printed on the back of each modem and on the Solo Connect box. The number is in the format: SC####-#####.

Make sure to use code solo-uirl to get your exclusive UnlimitedIRL discounted rate.

Use your reseller code solo-uirl for 5% off Solo Connect data services as a benefit for buying from UnlimitedIRL

If you are activating a Solo Connect data plan, do not click “Add LRT” as it is included in your monthly Solo Connect pricing and a separate LRT plan is not needed. The Add LRT button will disappear when your Solo Connect modems have finished activating. The standalone LRT plan is intended for those using their own modem plans.

Activating two 2 Modem Kits for a total of 4 modems? If you have a stardard 4 modem kit, all 4 modems will share the same serial number so you can ignore this step.

If you bought 2 modems initially and are adding 2 more (or if you received your IRL Backpack before June 2024), you're able to access the 4 modem service and pricing via the “2x2” activation method. Just activate 1 of the 2 kits like you normally would, and create a support ticket by sending an email to solo.help@liveu.tv including:

  1. Name and email address used on solo.liveu.tv portal

  2. LiveU Solo Serial Number

  3. Both Solo Connect modem kit serial numbers (begins with SC)

  4. Explanation that you need a special “2x2” activation and pricing set-up. Also include the ‘solo-uirl’ reseller code.

If there are any issues after that 24 hour activation or reactivation period, please create a support ticket by sending an email to solo.help@liveu.tv including:

  1. Name and email address used on solo.liveu.tv portal

  2. LiveU Solo Serial Number

  3. Solo Connect modem kit serial number (begins with SC)

  4. Explanation of issue including screen shots if possible

Missed using our discount promo code during initial activation? No, problem.

You can apply this coupon to an existing service plan by contacting LiveU support by sending an email to solo.help@liveu.tv including:

i. Name and email addressed used on solo.liveu.tv portal

ii. LiveU Solo Serial Number

iii. Solo Connect modems kit serial number (begins with SC)

iv. Provide the reseller code 'solo-uirl' and ask them to add it to your account.

Happy Streaming!